Extended Warranty - 1 Year For CQ Pilates Table
Free SYD & MEL & BNE Metro Delivery; Low Flat Rate to Central Coast, Mornington, Blue Mtns, Sunshine Coast, Gold Coast($60), Newcastle, Byron Bay, Wollongong & Geelong ($90)!
Pickup is available from our warehouses in Wetherill Park NSW 2164, Bayswater VIC 3153, and Browns Plains QLD 4118. Please email us to schedule an appointment.
Extended Warranty - 1 Year For CQ Pilates Table
$87.00
$48.00
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Shipping Policy
At Leaf Living, we strive to provide convenient and cost-effective shipping options for our customers. Please review our shipping terms and conditions below.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- A confirmation email with tracking details will be sent once your order has been shipped.
2. Shipping Rates
- Free delivery is available to Sydney / Melbourne / Brisbane metropolitan areas.
- For other locations, we offer affordable freight options. A shipping quote will be provided at checkout.
3. Shipping Methods & Carriers
- Free Delivery: Handled by our in-house delivery team. Our drivers will contact you 1-2 days prior to confirm the delivery date and time.
- Interstate & Regional Delivery: We use trusted carriers such as Hunter Express, Allied Express, or TNT for timely delivery.
4. Estimated Delivery Time
- Free Delivery: 5-10 business days after processing.
- Interstate Delivery: 7-14 business days after processing.
- Discounted Freight Areas:
- Central Coast, Newcastle, Wollongong, Sunshine Coast, Gold Coast: 7-14 business days
- Geelong, Mornington, Byron Bay: 7-21 business days
- Peak Season Delays: During high-demand periods, such as holiday seasons and major sales events, deliveries may take longer due to increased order volumes.
5. Custom-Made & Special-Order Items
- Some items on our website are custom-made or special-order products, which require additional production time before shipping.
- The estimated arrival time (ETA) is clearly stated on the product listing page.
- In most cases, delivery within the provided ETA is guaranteed. However, unforeseen delays due to production, shipping logistics, or customs clearance may occasionally occur.
- Customers will be notified if any significant delays arise.
6. Inventory Inaccuracies & Resolutions
- Due to rapid stock movement, especially during peak seasons, occasional system discrepancies may occur, leading to inventory inaccuracies.
- If an item becomes unavailable after purchase, we will offer an alternative product or a full refund.
- We encourage customers to contact us first for a resolution, as some may request chargebacks before we have the opportunity to address the issue. Our team is committed to resolving such cases fairly and efficiently.
7. Delivery Terms
- Ground Floor Delivery Only: Orders are delivered to the front door or garage at ground level.
- Stairs or Indoor Delivery: Additional charges apply. Please contact us before placing your order.
- Heavy/Large Items: An able-bodied person is required to assist with unloading.
- Missed Delivery: If no one is home, you may:
- Authorize us to leave the order at the front door or garage.
- Reschedule delivery (additional fees and delays may apply).
8. Installation Services
- Most products require assembly and come with DIY instructions.
- Installation services are available upon request (fees apply).
- Customers must provide a parking space for the installation team. If parking is unavailable, additional charges will apply.
9. Add-On Services (Fees Apply)
- Moving goods indoors or upstairs
- Specific delivery time requests
- Two-person delivery service
- Installation services
For any special requests or additional services, contact us for a customized quote.
For Pilates Table
This service is non-refundable once the product has been delivered.
Extended Warranty Service Terms and Conditions - Pilates Table
Thank you for considering our extended warranty service for your Pilates table. This policy provides additional protection and ensures your product continues to perform optimally. Please review the following terms and conditions carefully.
Coverage Details
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1. Scope of Warranty
- This extended warranty covers manufacturing defects and faults in materials or workmanship under normal use for home or light commercial purposes.
- This warranty is not applicable for products used for heavy commercial purposes, rentals, or any misuse inconsistent with the product’s intended purpose.
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2. Warranty Period
- The extended warranty starts immediately after the expiration of the original manufacturer’s warranty.
- The extended warranty starts immediately after the expiration of the original manufacturer’s warranty.
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3. Parts Replacement
- Defective parts will be replaced free of charge during the warranty period.
- Reinstallation costs for new parts will be the responsibility of the customer.
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4. Repairs and Servicing
- If the product develops a fault that cannot be resolved through part replacement, we may request the product be returned for inspection, repair, or replacement.
- Repairs or replacements will be determined at our discretion following an assessment.
- If the product develops a fault that cannot be resolved through part replacement, we may request the product be returned for inspection, repair, or replacement.
Customer Responsibilities
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1. Proof of Purchase
- The original purchase receipt or order confirmation must be provided to validate the warranty claim.
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2. Product Care
- Customers are responsible for proper care, maintenance, and use of the Pilates table according to the user manual.
- Products must be stored indoors in a dry, safe environment.
- Customers are responsible for proper care, maintenance, and use of the Pilates table according to the user manual.
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3. Packaging for Transport
- Retain the original packaging for ease of transport if the product needs to be returned.
- If the original packaging is not available, ensure the product is safely packaged.
- Retain the original packaging for ease of transport if the product needs to be returned.
Exclusions
The extended warranty does not cover the following:
- Normal wear and tear, including upholstery, surface finishes, and cosmetic imperfections.
- Damage caused by improper use, negligence, or failure to follow the user manual.
- Commercial use, rentals, or other heavy-duty purposes.
- Defects resulting from accidents, misuse, alterations, or unauthorised repairs.
- Environmental damage such as water, moisture, pests, or corrosion.
- Damage caused during transportation due to improper packaging.
Postage and Transportation
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1. Postage Costs
- If the fault is determined to be a manufacturing defect, we will cover all shipping costs.
- For faults caused by misuse or reasons outside the scope of the warranty, the customer will be responsible for shipping costs.
- If the fault is determined to be a manufacturing defect, we will cover all shipping costs.
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2. Return Process
- Contact our Customer Service team to initiate a warranty claim. Provide details of the issue along with photos or videos for assessment.
How to Claim
1. Email us with your order details, a description of the issue, and supporting photos or videos.
2. We will review the claim and provide instructions for repair, replacement, or return.
Important Notes
- This extended warranty is only valid if purchased within the product's original warranty period.
- The extended warranty is non-transferable and applies only to the original purchaser.
- For further assistance, please contact our Customer Service team at [insert contact details].
We are committed to ensuring your Pilates table remains a valuable part of your fitness journey. Thank you for choosing our products and services!
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