leaflivingSKU: EW-TT-3
Extended Warranty - 3 Year For Table Tennis Table
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Free SYD & MEL & BNE Metro Delivery; Low Flat Rate to Central Coast, Mornington, Blue Mtns, Sunshine Coast, Gold Coast($60), Newcastle, Byron Bay, Wollongong & Geelong ($90)!
Pickup is available from our warehouses in Wetherill Park NSW 2164, Bayswater VIC 3153, and Browns Plains QLD 4118. Please email us to schedule an appointment.
Extended Warranty - 3 Year For Table Tennis Table
$87.00
$48.00
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Extended Warranty - 3 Year For Table Tennis Table
Shipping Policy
At Leaf Living, we strive to provide convenient and cost-effective shipping options for our customers. Please review our shipping terms and conditions below.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- A confirmation email with tracking details will be sent once your order has been shipped.
2. Shipping Rates
- Free delivery is available to Sydney / Melbourne / Brisbane metropolitan areas.
- For other locations, we offer affordable freight options. A shipping quote will be provided at checkout.
3. Shipping Methods & Carriers
- Free Delivery: Handled by our in-house delivery team. Our drivers will contact you 1-2 days prior to confirm the delivery date and time.
- Interstate & Regional Delivery: We use trusted carriers such as Hunter Express, Allied Express, or TNT for timely delivery.
4. Estimated Delivery Time
- Free Delivery: 5-10 business days after processing.
- Interstate Delivery: 7-14 business days after processing.
- Discounted Freight Areas:
- Central Coast, Newcastle, Wollongong, Sunshine Coast, Gold Coast: 7-14 business days
- Geelong, Mornington, Byron Bay: 7-21 business days
- Peak Season Delays: During high-demand periods, such as holiday seasons and major sales events, deliveries may take longer due to increased order volumes.
5. Custom-Made & Special-Order Items
- Some items on our website are custom-made or special-order products, which require additional production time before shipping.
- The estimated arrival time (ETA) is clearly stated on the product listing page.
- In most cases, delivery within the provided ETA is guaranteed. However, unforeseen delays due to production, shipping logistics, or customs clearance may occasionally occur.
- Customers will be notified if any significant delays arise.
6. Inventory Inaccuracies & Resolutions
- Due to rapid stock movement, especially during peak seasons, occasional system discrepancies may occur, leading to inventory inaccuracies.
- If an item becomes unavailable after purchase, we will offer an alternative product or a full refund.
- We encourage customers to contact us first for a resolution, as some may request chargebacks before we have the opportunity to address the issue. Our team is committed to resolving such cases fairly and efficiently.
7. Delivery Terms
- Ground Floor Delivery Only: Orders are delivered to the front door or garage at ground level.
- Stairs or Indoor Delivery: Additional charges apply. Please contact us before placing your order.
- Heavy/Large Items: An able-bodied person is required to assist with unloading.
- Missed Delivery: If no one is home, you may:
- Authorize us to leave the order at the front door or garage.
- Reschedule delivery (additional fees and delays may apply).
8. Installation Services
- Most products require assembly and come with DIY instructions.
- Installation services are available upon request (fees apply).
- Customers must provide a parking space for the installation team. If parking is unavailable, additional charges will apply.
9. Add-On Services (Fees Apply)
- Moving goods indoors or upstairs
- Specific delivery time requests
- Two-person delivery service
- Installation services
For any special requests or additional services, contact us for a customized quote.
For Table Tennis Table
This service is non-refundable once the product has been delivered.
Extended Warranty Service Terms and Conditions – Table Tennis Table
Thank you for purchasing our Table Tennis Table and considering the extended warranty service. Please carefully review the terms and conditions below:
Non-Refundable Service
- Please note that the extended warranty service is non-refundable once the product has been delivered.
Warranty Coverage
1. Home and Light Commercial Use Only
- This warranty is valid exclusively for products used at home or for light commercial purposes.
- For commercial purposes, this warranty does not apply. Please contact us for commercial model options and applicable warranty terms.
2. Reporting Faulty or Damaged Products
- If you receive a faulty or damaged product, please email us your order details, a brief description of the issue, and supporting photos to help us assess the situation.
- Replacement parts will be provided within the warranty period.
Original Purchaser Requirement
- The extended warranty is applicable only to the original purchaser from our online store and is strictly non-transferable.
- The warranty period begins on the date of purchase.
Parts Replacement and Repairs
- Most issues can be resolved by replacing parts. Replacement parts will be provided for fitting at no additional cost.
- In the unlikely event of a major fault, we may request the product back for repair or replacement at our discretion.
Product Return and Packaging
- Retain the original packaging whenever possible.
- If the original packaging is unavailable, you are responsible for safely packaging the product for transport in case of warranty repairs.
Proof of Purchase and Assessment
- Proof of purchase (e.g., invoice or paid order confirmation) is required for all warranty claims.
- Photographic evidence of the issue must be submitted to our Customer Service team for review before the product can be repaired or replaced.
Reinstallation Fee
- You are responsible for the cost of reinstallation of new parts, if applicable.
Postage Costs
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If the product is determined to have a quality-related issue, we will cover all postage costs.
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However, you will be responsible for shipping costs in the following scenarios:
- Damage caused by incorrect adjustments.
- Usage for commercial or rental purposes.
- Products shipped outside of Australia.
- Indoor products are stored or used outdoors.
- Damage caused by natural disasters, accidents, theft, or abuse.
- Ordinary wear and tear.
- Improper installation or failure to follow the user manual.
- Changes, modifications, or unauthorised repairs.
- Damage caused by pests, power faults, or environmental factors (e.g., salt build-up, rust corrosion).
Additional Terms
- Extended warranty services must be purchased within the product's original warranty period. For any further questions or concerns, please don’t hesitate to contact our Customer Service team.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
