{"product_id":"ew-ty-1-l","title":"Extended Warranty - 1 Year For Product Level 3","description":"\u003cp\u003e\u003cstrong\u003eFor Product\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThis service is non-refundable once the product has been delivered.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4\u003eExtended Warranty Service Terms and Conditions\u003c\/h4\u003e\n\u003cp\u003eThis warranty policy is only valid for use of the product for home or light commercial use. If you want to use the product for commercial purposes, this warranty is inapplicable and please contact us for more commercial model options and advise related warranty policy.\u003c\/p\u003e\n\u003cp\u003eIf you have a faulty or damaged product, please email us with your order details, a brief description of the issue and attach any photos to help describe the issue. We'll provide a corresponding replacement for all parts within the warranty period. Please ensure you fully understand all terms and conditions. \u003cbr\u003e\u003cstrong\u003eORIGINAL PURCHASER\u003c\/strong\u003e \u003cbr\u003eOur extended warranty only applies to the original purchaser from where the purchase was made from our online store only and is strictly not transferable. All warranties commence on the date of purchase. \u003cstrong\u003e\u003cbr\u003e\u003cbr\u003ePARTS REPLACEMENT \u0026amp; REPAIRS\u003c\/strong\u003e \u003cbr\u003eFor most issues, parts can be easily changed over, and for these issues, we will send through the relevant part to fit on. In the unlikely event of a major fault, we will request the item back for repairs or replacement, which is at our discretion at the time of assessment. \u003cstrong\u003e\u003cbr\u003e\u003cbr\u003eBRINGING THE PRODUCT BACK\u003c\/strong\u003e \u003cbr\u003eWe recommend that you keep your original product packaging if possible. In the unlikely event that you require a warranty repair and you do not have the original packaging, you will bear the responsibility for safely packaging your product for transport. \u003cbr\u003e\u003cstrong\u003e\u003cbr\u003ePROOF OF PURCHASE \u0026amp; INFORMATION ASSESSMENT\u003c\/strong\u003e \u003cbr\u003eProof of purchase (invoice or paid order confirmation) must be provided when requesting warranty repair or replacements. In order to assess damages or faults, photographic evidence must be submitted to the Customer Service team for review, before the product can be repaired or replaced in accordance with these terms. \u003cbr\u003e\u003cstrong\u003e\u003cbr\u003eRE-INSTALL FEE\u003c\/strong\u003e \u003cbr\u003eYou will be responsible for the actual cost of re-installing new parts. \u003cbr\u003e\u003cstrong\u003e\u003cbr\u003ePOSTAGE\u003c\/strong\u003e \u003cbr\u003eBased on our assessment, if the product is damaged because of a quality issue, we'll cover all the postage. However, you will be responsible for the actual shipping costs if:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDamage caused through incorrect adjustment to the product;\u003c\/li\u003e\n\u003cli\u003eAny product used for commercial or rental purposes;\u003c\/li\u003e\n\u003cli\u003eAny product supplied outside of Australia;\u003c\/li\u003e\n\u003cli\u003eindoor products stored or used outdoors;\u003c\/li\u003e\n\u003cli\u003eAny defects caused by accidents, natural disasters, lightning, water, fire, wind or storms;\u003c\/li\u003e\n\u003cli\u003eAny defects caused by abuse or theft of the product;\u003c\/li\u003e\n\u003cli\u003eAny product that is incorrectly installed or set up;\u003c\/li\u003e\n\u003cli\u003eOrdinary wear and tear of the product;\u003c\/li\u003e\n\u003cli\u003eAny adaptation or changes to the product which are not in accordance with the user manual supplied with the product;\u003c\/li\u003e\n\u003cli\u003eExpendable parts such as paint and finish.\u003c\/li\u003e\n\u003cli\u003eDamage resulting from:\n\u003cul\u003e\n\u003cli\u003eIncorrect adjustments;\u003c\/li\u003e\n\u003cli\u003eTransportation;\u003c\/li\u003e\n\u003cli\u003eAbuse, misuse, excessive use, failure to follow instructions, improper or abnormal usage;\u003c\/li\u003e\n\u003cli\u003eAlteration, modification, defective installation;\u003c\/li\u003e\n\u003cli\u003eUnauthorised repairs, alterations or modifications from an unauthorised third party;\u003c\/li\u003e\n\u003cli\u003eAny power supply fault in ancillary equipment used with the product;\u003c\/li\u003e\n\u003cli\u003ePests, mice, cockroaches or other insects;\u003c\/li\u003e\n\u003cli\u003eEntry of foreign matter into the product including liquid, moisture or dirt;\u003c\/li\u003e\n\u003cli\u003eSalt build-up or rust corrosion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eExtended warranty services are only valid when purchased within the product's warranty period.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"leafliving","offers":[{"title":"Default Title","offer_id":50037294563466,"sku":"EW-TY-1-L","price":98.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0581\/7932\/1994\/files\/Warranty_icon-leaf.jpg?v=1761028626","url":"https:\/\/leafliving.com.au\/products\/ew-ty-1-l","provider":"Leaf Living","version":"1.0","type":"link"}