Extended Warranty - 1 Year For CQ Pilates Table
Free SYD & MEL Metro Delivery; Low Flat Rate to Central Coast, Mornington, Blue Mtns ($60), Newcastle, Wollongong & Geelong ($90)!
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Extended Warranty - 1 Year For CQ Pilates Table
$87.00
$48.00
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Shipping Policy
At Leaf Living, we strive to offer convenient, cost-effective shipping options for all our customers. Please read through the following shipping terms and conditions carefully.
1. Order Processing Time
- All orders are processed within 1-3 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Rates
- Free delivery is available to Sydney and Melbourne metropolitan areas.
- For all other areas, we offer affordable freight. A shipping quote will be provided during the checkout process.
3. Shipping Method &Carrier
- For free delivery, we utilize our own in-house delivery service. Our drivers will contact you 1 to 2 days prior to delivery via phone or SMS to confirm the date and time of arrival.
- For interstate delivery, we use reputable carriers such as Hunter Express, Allied Express, or TNT to ensure your order is delivered on time.
4. Estimated Delivery Time
- Free delivery: Typically delivered within 5-10 business days after processing, depending on the destination.
- Interstate delivery: Typically delivered within 7-14 business days after processing.
- For select areas, we offer discounted freight with the following estimated delivery timelines:
- SYD,MEL Metro; Central Coast; Mornington; Blue Mtns: 7-14 days
- Newcastle; Geelong; Wollongong: 7-21 days
- Please note that delivery times may vary due to unforeseen circumstances, including weather conditions or shipping delays.
5. Delivery Details
- Delivery will be to the front door/garage at ground floor level only.
- Moving goods in or upstairs will incur additional charges, and you must contact us prior to purchase if this service is required.
- Due to the weight and size of the merchandise, an able-bodied person will be required to help unload the goods upon delivery.
- If no one is home, you may authorize us to leave the items at the front door or garage, or request a new delivery time. Please note that rescheduling may result in delivery delays.
6. Installation Services
- Most of our products are shipped in boxes and require assembly. Enjoy the DIY experience! If you require installation services, please contact us directly. Fees will apply for installation services.
- We require customers to provide a parking space for installation services. If a parking space is not available, additional charges will apply.
7. Add-on Services
- Moving goods in or upstairs: Charges vary (contact us for a quote).
- Delivered at a specific time: Charges vary (contact us for a quote).
- Two-man delivery: Charges vary (contact us for a quote).
- Installation: Charges vary (contact us for a quote).
For Pilates Table
This service is non-refundable once the product has been delivered.
Extended Warranty Service Terms and Conditions - Pilates Table
Thank you for considering our extended warranty service for your Pilates table. This policy provides additional protection and ensures your product continues to perform optimally. Please review the following terms and conditions carefully.
Coverage Details
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1. Scope of Warranty
- This extended warranty covers manufacturing defects and faults in materials or workmanship under normal use for home or light commercial purposes.
- This warranty is not applicable for products used for heavy commercial purposes, rentals, or any misuse inconsistent with the product’s intended purpose.
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2. Warranty Period
- The extended warranty starts immediately after the expiration of the original manufacturer’s warranty.
- The extended warranty starts immediately after the expiration of the original manufacturer’s warranty.
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3. Parts Replacement
- Defective parts will be replaced free of charge during the warranty period.
- Reinstallation costs for new parts will be the responsibility of the customer.
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4. Repairs and Servicing
- If the product develops a fault that cannot be resolved through part replacement, we may request the product be returned for inspection, repair, or replacement.
- Repairs or replacements will be determined at our discretion following an assessment.
- If the product develops a fault that cannot be resolved through part replacement, we may request the product be returned for inspection, repair, or replacement.
Customer Responsibilities
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1. Proof of Purchase
- The original purchase receipt or order confirmation must be provided to validate the warranty claim.
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2. Product Care
- Customers are responsible for proper care, maintenance, and use of the Pilates table according to the user manual.
- Products must be stored indoors in a dry, safe environment.
- Customers are responsible for proper care, maintenance, and use of the Pilates table according to the user manual.
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3. Packaging for Transport
- Retain the original packaging for ease of transport if the product needs to be returned.
- If the original packaging is not available, ensure the product is safely packaged.
- Retain the original packaging for ease of transport if the product needs to be returned.
Exclusions
The extended warranty does not cover the following:
- Normal wear and tear, including upholstery, surface finishes, and cosmetic imperfections.
- Damage caused by improper use, negligence, or failure to follow the user manual.
- Commercial use, rentals, or other heavy-duty purposes.
- Defects resulting from accidents, misuse, alterations, or unauthorised repairs.
- Environmental damage such as water, moisture, pests, or corrosion.
- Damage caused during transportation due to improper packaging.
Postage and Transportation
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1. Postage Costs
- If the fault is determined to be a manufacturing defect, we will cover all shipping costs.
- For faults caused by misuse or reasons outside the scope of the warranty, the customer will be responsible for shipping costs.
- If the fault is determined to be a manufacturing defect, we will cover all shipping costs.
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2. Return Process
- Contact our Customer Service team to initiate a warranty claim. Provide details of the issue along with photos or videos for assessment.
How to Claim
1. Email us with your order details, a description of the issue, and supporting photos or videos.
2. We will review the claim and provide instructions for repair, replacement, or return.
Important Notes
- This extended warranty is only valid if purchased within the product's original warranty period.
- The extended warranty is non-transferable and applies only to the original purchaser.
- For further assistance, please contact our Customer Service team at [insert contact details].
We are committed to ensuring your Pilates table remains a valuable part of your fitness journey. Thank you for choosing our products and services!
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