Welcome to Leaf Living! By accessing or using our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase or using any of our services. If you have any questions, feel free to contact us.
1. Acceptance of Terms
By visiting our website, purchasing products, or using any of our services, you agree to these Terms of Service, including our Return & Refund Policy, Shipping Policy, and Privacy Policy. We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting.
2. Eligibility
You must be at least 18 years old or have parental consent to use this website and make purchases. By placing an order, you confirm that you are legally capable of entering into binding contracts.
3. Orders & Pricing
- Order Acceptance:All orders are subject to acceptance and availability. After placing an order, you will receive a confirmation email. However, this does not constitute acceptance of the order. We reserve the right to refuse or cancel any order at our discretion.
- Pricing:All prices are listed in AUD and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. Prices displayed at the time of purchase will apply.
- Product Availability:We make every effort to display accurate stock information. However, stock levels are not guaranteed, and we reserve the right to cancel any order if the product is unavailable.
4. Payments
We accept various payment methods, including credit/debit card, PayPal, Afterpay, ZipPay etc. By submitting your payment information, you authorize us to charge the applicable payment method for the amount specified in your order.
5. Shipping & Delivery
- Shipping Policy:Please refer to our Shipping Policy for details on delivery times, shipping fees, and options.
- Delivery Delays:While we make every effort to meet our delivery timelines, we cannot be held responsible for delays caused by factors outside of our control, such as shipping carrier delays or weather conditions.
- Acceptance of Delivery:Upon delivery, please inspect your items carefully. If there are any issues, please notify us immediately.
6. Return & Refund Policy
- Faulty or Damaged Goods:If your item is faulty or damaged upon arrival, please refer to our Return & Refund Policy for instructions on how to process a return.
- Change of Mind Returns:Returns due to change of mind are accepted under certain conditions. Please review our Return & Refund Policy for more details.
- Non-Eligible Items:Certain items are not eligible for return. These include but are not limited to items damaged due to improper self-installation, factory seconds, or items that have been heavily used.
7. Warranty Information
We stand behind the quality of our products. All products are covered by a warranty that varies depending on the item category:
- Furniture & Sporting Equipment:Coverage includes manufacturer defects, with exclusions for normal wear and tear and misuse. For specific warranty periods and details, refer to the product listing or contact our Customer Service team.
- Consumable Parts:Consumable parts, such as cue tips or ping pong balls, are not covered under warranty.
8. Installation Services
For certain items, we offer optional installation services. Please contact us for further information on availability and fees. Installation performed by a third party or customer may void certain warranty conditions, so please review product-specific warranty information.
9. Intellectual Property Rights
All content on this website, including text, images, logos, and product information, is owned or licensed by Leaf Living. Any unauthorized reproduction or distribution is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Leaf Living shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the amount paid for the product or service in question.
11.User Responsibilities
- Accurate Information:You agree to provide accurate, current, and complete information when placing an order.
- Prohibited Activities:You agree not to use our website for any unlawful or prohibited activities, including the transmission of any harmful or disruptive code.
12. Privacy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information. By using our website and services, you consent to our Privacy Policy, which can be found here Privacy Policy.
13. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at: customerservice@leafliving.com.au
Thank you for shopping with Leaf Living. We appreciate your business and look forward to providing you with the best possible service.