At Leaf Living, we want you to shop with confidence. That’s why we offer a 30-day risk-free pickup & return policy, making returns simple and stress-free.
How It Works
- If you're not completely satisfied with your purchase, you can request a return within 30 days from the date of delivery.
- Free pickup is available for returns in our free delivery areas.
- For other locations, we offer a super cheap return shipping option to keep costs minimal.
- Once we receive and inspect the item, we will issue a full refund to your original payment method—no hidden fees, no restocking charges.
Eligibility Criteria
- The item must be in its original condition, unused, and with all original packaging and accessories.
- Proof of purchase (order confirmation or receipt) is required.
- This policy applies to purchases made directly through leafliving.com.au.
Exceptions
- Customized or personalized items may not be eligible for a refund.
- Products that have been used, damaged, or altered after delivery may not qualify.
How to Request a Return
- Contact Us - Reach out to our customer support team via customerservice@leafliving.com.au or call 1300 809 911.
- Schedule Pickup or Shipping - We will arrange a free pickup if you're in a free delivery area or provide a low-cost return shipping option.
- Refund Process – Once the item is received and inspected, we will process your refund within 3 business days.
We appreciate your trust in Leaf Living and look forward to serving you!
